Frequently Asked Questions
Everything you need to know about shopping with Nuvayo.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, Nuvayo ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products covered by a warranty?
Most of our products come with a 1-year limited warranty against manufacturing defects. Detailed warranty information can be found on individual product pages.